Tel: 00 353 (0)51 391196 e mail: info@pebblebeachholidayhomes.com

Terms & Conditions

A non-refundable reservation deposit of €100.00, is payable at time of booking and forms part of the hire charge.The balance of the total rental + €100.00 refundable damage deposit will be due & payable four weeks before the date of commencement of the holidays. Full payment is required at the time of reservation, when such is within four weeks of commencement of the holidayA €100.00 refundable damage deposit is required to contribute to any possible loss/damage/breakage and excess cleaning etc. THIS SECURITY DEPOSIT WILL BE RETURNED (provided the supervisor is satisfied that the terms and conditions of rental have been complied with) WITHIN 4 DAYS AND NOT ON THE DAY OF DEPARTURE. PLEASE NOTE THAT ALL REFUNDS WILL BE MADE BY WAY OF A CHEQUE OR CREDIT CARD REFUND ONLY.

Cancellation Policy: If a client cancels;
4 weeks or more before arrival date €100 deposit forfeited
15-28 days before arrival date 25% of the price or €100 deposit, whichever is the greater
01-14 days before arrival date 75% of price or €100 deposit, whichever is the greater
Non arrival 100% of the price or €100 deposit, whichever is the greaterThe home must be LEFT AS IT IS FOUND and the cost of repairs to or the replacement of property will be the responsibility of the client and when applicable deducted from the security deposit. Clients are expected to leave the house clean and tidy otherwise an appropriate charge will be made (minimum charge of €25 applicable).There is an EXTRA CHARGE FOR ELECTRICITY which is payable by the client on departure.
The holiday homes must be occupied between 4p.m and 6p.m on day of arrival and must be vacated by 11a.m on the day of departure unless alternative opening/occupancy times are confirmed in writing. Alternative arrangements can only be facilitated strictly by prior arrangement with management. It is recommended that the clients telephone the supervisor in advance to confirm the exact time of arrival. FAILURE TO NOTIFY ON -SITE SUPERVISOR OF LATE ARRIVAL COULD RESULT IN LOSS OF RESERVATION.
THE COMPANY IS NOT RESPONSIBLE FOR ANY LOSS OF VALUABLES OR PROPERTY LEFT IN THE HOME OR ON SITE DURING THE STAY OR ON DEPARTURE. Standard insurances are in place within the holiday complex, but these insurances DO NOT cover the loss or damage of any PERSONAL BELONGINGS taken into the house by holiday makers. Should your own household policy or indeed holiday insurance not cover these items, please make other arrangements.
The supervisor or any officer may at all reasonable times visit the home during the stay or departure.
Bed linen is supplied.
In the unlikely event of a complaint, this must be made to the supervisor immediately and if not rectified details must be forwarded to the company within 7 days.
No refund will be made if a client is requested to leave the home or leaves of his own accord before the expiration of his booking.
The management reserves the right to refuse to hand over any home to any person who, in the opinion of the management , is not suitable to take charge. Likewise, rental of the home may be terminated with no refund at the discretion of the supervisor or any officer of the company if clients/occupiers behave in a disruptive manner, cause a nuisance or disturbance, cause damage to the property or in any other circumstances deemed reasonable by the supervisor or any officer of the company.
Minors - Bookings will not be accepted from parties less than 21 years. Proof of age will be required before a home is handed over.
Bookings are not accepted from all young males and/or all young females.
No pets allowed, except guide dogs.
There is a strict speed limit of 10mph on site.
Play areas on site are out of bounds after 10pm, and the consumption of alcohol on or nearby play areas is prohibited.
Cots and Highchairs (subject to availability) are provided at a Hire Charge of €10 per item, per stay. These items must be returned to reception at departure in order to receive return of house deposit.A LIST OF ALL PERSONS OCCUPYING THE HOUSE IS REQUIRED AT CHECK - IN. Identification with proof of address, or a valid credit card will be required for security reasons.

Liability: Pebble Beach Holiday Homes, its employees or agents shall not be liable for any damage, loss or personal injury which may be sustained by persons or property at any time during the reserved stay.